At Ascend Wealth Hub, your privacy is of the utmost importance to us. This Privacy Policy outlines the types of information we collect, how it is used, and how we protect it.
Data Collection
We collect personal information only where necessary to provide our services, comply with legal obligations, and improve your experience on our platform.
We collect your name, email address, phone number, and government-issued identification when you register for an account or apply for financial services.
To provide investment and advisory services, we collect financial information including income, assets, investment objectives, and transaction history — all stored with bank-grade encryption.
We collect information about how you use our website and platform, including IP addresses, browser type, pages visited, and device information, to improve our services.
When you contact us by email, phone, or chat, we retain records of these communications to provide support and improve our client service.
Your Rights
We are committed to processing your personal data lawfully, fairly, and transparently, in accordance with the GDPR, CCPA, and all applicable data protection laws.
All personal and financial data is encrypted using AES-256 encryption, stored on secure servers, and protected by multi-factor authentication and regular security audits.
You have the right to access the personal data we hold about you, request corrections to inaccurate information, and receive a copy of your data in a portable format.
Subject to legal retention requirements, you may request deletion of your personal data. We will process such requests within 30 days and confirm deletion in writing.
Ascend Wealth Hub does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to provide and improve our services.